FAQ & Delivery Information.

We can deliver all across Perth Metro area and as member of Interflora can take interstate and international orders. Arrangement prices and delivery costs for interstate and international orders are available on application.

Delivery prices will be shown at checkout for Perth area, but normally

• $15 for Perth Metro within 15km of CBD
• $20 for orders further than 15km from Perth CBD*

*Remote or long distance deliveries may attract a small surcharge

 

Delivery to overseas is usually $25 in addition to the order (minimum order $80)

Delivery is Monday - Friday. Saturday Morning is available to limited areas - please contact us for information.

Same day delivery is possible for most areas if order is placed before 1pm.

If the recipient is not home when a delivery attempt is made we will endeavour to leave it in a safe location. If redelivery is required an additional fee may be applicable.

How do I ensure a maximum lifespan for cut flowers ?

• Use a clean vase as bacteria can reduce flowers lifespan
• Remove approximately 2cm off the base of stems, making a diagonal cut with a sharp knife or sharp scissors
• Remove leaves that will be below the waterline.
• Avoid direct sunlight, heat or draughts. A cool spot is best
• Keep flowers away from fruit.
• Considering placing flower food in the water
• Change water every two to three days

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How do I care for boxed arrangements?

• Protect your household items by placing something under the arrangement.
• Never let the oasis (green foam) dry out. Simply add water to keep oasis damp

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What are the best flowers to be delivered to a Hospital?

• We would always recommend boxed arrangements for hospitals to save hospital staff finding vases and the arrangement holds its creative originality
• Be aware some sections of the hospital will not permit flowers, for example Intensive Care Units generally do not allow flower arrangements although often the staff will hold on to them until the patients is moved to another ward.
• Good choices for Hospital deliveries are low allergy flowers (see next item below) and non-scented flowers; these include Tulips and Orchids plus some varieties of Roses .Please contact us and we can create something specific to your requirements.

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Which flowers are best for people with allergies?

• Most flowers can adversely affect asthma sufferers but precautions can be taken. Flowers with limited pollen and avoiding tree blossom flowers is a good practice.
  Better choices are Orchids, Daisies and Roses. Also Lilies with the anthers removed. Plants or other gifts including Hampers are another option. Please contact us and we can create something specific to your requirements.

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What happens if you do not have the exact flowers available as the pictured on the website?

• Due to seasonal variations and availability, some flower types, wine and hamper items may not be available. However substitute flowers will be of similar price, quality and convey a similar look and feel to the original order

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What payment methods do you accept and is the transaction secure?

• We accept Visa, Mastercard and American Express through our secure checkout system.

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